Refund policy
Unwanted items may be returned for a refund subject to the following terms and conditions:
· Returns must be made within 30 days of receipt.
· Goods must be in their original packaging, undamaged and in an unused condition.
· Goods must be returned at customer's expense.
· Refunds do not include P&P. Fulfilment costs will also be deducted from the refund if a special discount or free P&P was applied to the order.
We reserve the right not to refund any items received back in a non re-saleable condition. Such items may be returned at the customer's expense if requested.
A 10% restocking fee will apply to all returns
Please note that UK and EU customers may exercise their rights under the UK Distance Selling Regulations to return any order for a full refund including any P&P originally charged if the entire order is returned within 7 days of receipt. Please note that return postage is still the customer's responsibility.
In the event of a faulty item, please contact us before returning as different return conditions may apply. Please ensure all packaging is retained as this may need to be examined by the courier.